This Privacy Policy explains how Irwin Space collects, uses, shares, and protects personal information when you visit jackirwindesign.com, contact us, request a quote, or purchase design planning services.
Irwin Space is a design planning and visual concept studio based in Jesup, Georgia. For privacy questions or requests, contact studio@jackirwindesign.com or call +1 (912) 915-2404.
This policy applies to our website, quote requests, consultations, digital design boards, layout concepts, and related communications.
We collect information you choose to provide, including your name, email address, phone number, project type, space or scope details, messages, photos or references you send to us, billing contact details, and records of our communications.
We may also collect limited technical information when you use the website, such as IP address, browser type, device type, referring pages, pages viewed, timestamps, and similar log data needed to operate, secure, and improve the site.
If you pay an invoice or checkout link, payment details are handled by a third-party payment service. We do not store full payment card numbers or card security codes on our own systems.
| Category | Examples | Purpose |
|---|---|---|
| Identifiers | Name, email, phone number, mailing or billing contact details | Responding to requests, preparing quotes, account and tax records |
| Project information | Room details, measurements, goals, references, messages | Scoping and delivering design planning services |
| Commercial information | Package selected, quote, invoice, payment status | Providing services, recordkeeping, fraud prevention |
| Technical data | IP address, browser, device, logs | Security, troubleshooting, site performance |
We use personal information to respond to quote requests, prepare written scopes and invoices, schedule consultations, provide and deliver digital design planning work, communicate with you, maintain business records, prevent misuse, comply with legal and tax obligations, and improve our website and services.
We may use your contact details to send service-related messages. We do not use your contact details for promotional email campaigns unless you have asked to receive them or another lawful basis applies.
| Purpose | Legal basis when applicable |
|---|---|
| Responding to quote requests and delivering services | Contract or steps before entering a contract |
| Business records, tax, accounting, and legal compliance | Legal obligation |
| Website security and service improvement | Legitimate interest |
| Optional marketing messages | Consent or legitimate interest where allowed |
We share personal information only as needed to operate the business and provide services. Current processors include Cloudflare (hosting and security), Migadu (inbound email), Resend (transactional website email), Termly (consent management), and tawk.to (optional live chat after consent). We may also use file storage or delivery tools, invoice and payment service providers, professional advisers, and government or legal authorities when required.
We do not sell personal information. We do not knowingly share personal information for cross-context behavioral advertising. If an optional feature is ever added that may be treated as targeted advertising, sale, or sharing under applicable privacy law, it will be controlled by the Marketing setting in our privacy controls.
Our website uses Termly to present cookie and similar-technology choices. Necessary technologies support site security, page delivery, form reliability, and your privacy choices. Optional Functional, Analytics, and Marketing tools, including optional live chat, are held until the applicable Termly choice allows them. More detail is available in our Cookie Policy.
We honor Global Privacy Control signals where legally relevant by turning off Marketing uses for that browser. Termly stores your banner and preference choices. Do not send card numbers or highly sensitive information through live chat.
We keep personal information only as long as reasonably needed for the purposes described in this policy, including service delivery, business records, legal obligations, dispute resolution, and security.
Quote requests that do not become paid projects are generally kept for up to 24 months unless a longer period is needed for business, legal, or security reasons. Project, invoice, tax, and accounting records may be kept for up to 7 years or longer if required by law.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These include access controls, use of secure service providers, data minimization, and encryption in transit where supported. More detail is available on our Trust and Security page.
No website, email account, or online service can be guaranteed to be completely secure. Please avoid sending sensitive personal information unless it is necessary for your project.
Irwin Space is based in the United States. If you access the website or request services from another country, your information may be processed in the United States or other locations where our service providers operate.
Where required, we rely on appropriate safeguards for international transfers, such as contractual commitments with service providers.
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of personal information we hold about you. You may also have the right to object to or restrict certain processing and to withdraw consent where processing is based on consent.
California and other U.S. state privacy rights are described on our Privacy Choices page. To make a request, email studio@jackirwindesign.com or call +1 (912) 915-2404. We may need to verify your identity before completing a request.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.
We may update this Privacy Policy from time to time. The current version will be posted on this page with the updated date. If changes are material, we will take reasonable steps to provide additional notice.
Privacy requests and questions can be sent to studio@jackirwindesign.com or by phone at +1 (912) 915-2404.